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GET
/
v2
/
customers
/
{customer_id}
Get Customer Details V2
curl --request GET \
  --url https://sandbox.api.fin.com/v2/customers/{customer_id} \
  --header 'Authorization: Bearer <token>'
{
  "data": {
    "customer_id": "671536f8-ddc5-4b1e-bd6f-27d0ed07a27c",
    "type": "BUSINESS",
    "business_name": "Fin.com",
    "email": "contact@fin.com",
    "phone": "+14155552671",
    "country_of_incorporation": "USA",
    "verification_type": "STANDARD",
    "customer_status": "ACTION_REQUIRED",
    "tos_policies_url": "https://orchestration.fin.com/orchestration-customer-tos?customer_id=671536f8-ddc5-4b1e-bd6f-27d0ed07a27c&tos_policies_value=4e0e505a-36f0-4c9e-8eb1-3916410f227c",
    "associated_parties": [
      {
        "id": "2e719a54-cdef-43f9-a5ac-f6ef679ea1dc",
        "type": "INDIVIDUAL",
        "ownership_percent": 60,
        "email": "jane.smith@acmecorp.com",
        "verification": {
          "status": "REJECTED",
          "reason": {
            "for_customer": null,
            "for_developer": null
          },
          "updated_at": "2026-05-04T12:36:42Z"
        }
      },
      {
        "id": "4ef045ea-c7a7-46dc-84a0-9a3d83186971",
        "type": "INDIVIDUAL",
        "ownership_percent": 40,
        "email": "robert.chen@acmecorp.com",
        "verification": {
          "status": "APPROVED",
          "reason": {
            "for_customer": null,
            "for_developer": null
          },
          "updated_at": "2026-05-04T12:29:47Z"
        }
      }
    ],
    "created_at": "2026-05-04T12:11:27Z",
    "updated_at": "2026-05-04T12:34:03Z",
    "last_status_updated_at": "2026-05-04T12:32:34.47927Z",
    "rejection_reason": {
      "applicant": {
        "moderation_comment": "",
        "reject_labels": [
          "LOW_QUALITY",
          "UNFILLED_ID",
          "DOCUMENT_TEMPLATE",
          "NOT_DOCUMENT"
        ]
      },
      "documents": [
        {
          "uri": "/ZuyUaH3a_testdoc1.png",
          "category": "SUPPORTING_DOCUMENTS",
          "moderation_comment": "This document is not accepted.\n - The document should be of good quality.",
          "reject_labels": [
            "LOW_QUALITY"
          ]
        },
        {
          "uri": "/ZuyUaH3a_testdoc1.png",
          "category": "OWNERSHIP_DOCUMENTS",
          "moderation_comment": "This document is not accepted.\n - The document is not authentic",
          "reject_labels": [
            "UNFILLED_ID"
          ]
        },
        {
          "uri": "/ZuyUaH3a_testdoc1.png",
          "category": "OWNERSHIP_DOCUMENTS",
          "moderation_comment": "This document is not accepted.\n - The uploaded file appears to be a document template.",
          "reject_labels": [
            "DOCUMENT_TEMPLATE"
          ]
        },
        {
          "uri": "/ZuyUaH3a_testdoc1.png",
          "category": "SUPPORTING_DOCUMENTS",
          "moderation_comment": "This document is not accepted.\n - The file is not a document",
          "reject_labels": [
            "NOT_DOCUMENT"
          ]
        }
      ],
      "associated_parties": [
        {
          "id": "2e719a54-cdef-43f9-a5ac-f6ef679ea1dc",
          "applicant": {
            "moderation_comment": "",
            "reject_labels": [
              "EXPIRATION_DATE"
            ]
          },
          "documents": [
            {
              "uri": "/OUkUie0z_approved_passport_sumsub.jpg",
              "category": "PROOF_OF_IDENTITY",
              "moderation_comment": "Your identity document must be valid for at least 2 month(s) from the date of submission.",
              "reject_labels": [
                "EXPIRATION_DATE"
              ]
            }
          ]
        }
      ]
    },
    "request_for_information": [
      {
        "scope": "ASSOCIATED_PARTY",
        "associated_party_id": "2e719a54-cdef-43f9-a5ac-f6ef679ea1dc",
        "section": "identifying_documents",
        "categories": [
          {
            "document_type": "PASSPORT",
            "fields": [
              {
                "field_name": "type",
                "data_type": "ENUM",
                "status": "INVALID",
                "options": []
              },
              {
                "field_name": "expiry_date",
                "data_type": "DATE",
                "status": "INVALID",
                "options": []
              },
              {
                "field_name": "issue_date",
                "data_type": "DATE",
                "status": "INVALID",
                "options": []
              },
              {
                "field_name": "files",
                "data_type": "URI",
                "status": "INVALID",
                "reason": "User identity document is not valid for at least 2 month(s) from the date of submission.",
                "options": []
              }
            ]
          }
        ]
      },
      {
        "scope": "CUSTOMER",
        "section": "formation_documents",
        "categories": [
          {
            "document_type": "EVIDENCE_OF_DIRECTORS_AND_CONTROLLERS",
            "fields": [
              {
                "field_name": "type",
                "data_type": "ENUM",
                "status": "INVALID",
                "options": []
              },
              {
                "field_name": "files",
                "data_type": "URI",
                "status": "INVALID",
                "reason": "Unacceptable document.",
                "options": []
              }
            ]
          }
        ]
      },
      {
        "scope": "CUSTOMER",
        "section": "supporting_documents",
        "categories": [
          {
            "document_type": "PROOF_OF_SOURCE_OF_FUNDS",
            "fields": [
              {
                "field_name": "type",
                "data_type": "ENUM",
                "status": "INVALID",
                "options": []
              },
              {
                "field_name": "files",
                "data_type": "URI",
                "status": "INVALID",
                "reason": "Unacceptable document.",
                "options": []
              }
            ]
          }
        ]
      },
      {
        "scope": "CUSTOMER",
        "section": "ownership_documents",
        "categories": [
          {
            "document_type": "PROOF_OF_SIGNATORY_AUTHORITY",
            "fields": [
              {
                "field_name": "type",
                "data_type": "ENUM",
                "status": "INVALID",
                "options": []
              },
              {
                "field_name": "files",
                "data_type": "URI",
                "status": "INVALID",
                "reason": "Document appears to be corrupted",
                "options": []
              }
            ]
          }
        ]
      }
    ]
  }
}

Documentation Index

Fetch the complete documentation index at: https://developer.fin.com/llms.txt

Use this file to discover all available pages before exploring further.

Use this endpoint to fetch business customer details. For individual customer details, use Get Customer Details.

Authorizations

​
Authorization
string
header
required

Bearer token authentication. Obtain token from Issue a Token endpoint

Path Parameters

​
customer_id
string<uuid>
required

Response

Customer details retrieved successfully

​
data
Individual · object