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V1 and V2 customer records both remain fully supported. This guide is for clients who have approved customers created through the V1 endpoints and want those records to carry the same information V2 collects, typically ahead of moving their integration to V2.
There is currently no dedicated endpoint that backfills V2 fields onto an existing customer record. This guide defines the data gap only: exactly which fields your already-approved V1 customers are missing relative to a V2 customer. Use it to build a one-time data-collection form for your end users, then coordinate with your Fin.com contact on how the collected values get applied to the existing record. Fields fall into three buckets:
  1. New required fields: not collected at all in V1. You must go back to the customer for these.
  2. Renamed or reshaped fields: the data already exists in your V1 record under a different name or shape. No new customer input is needed, just remapping.
  3. Conditionally required fields: only required for a subset of customers (a specific entity type, ownership structure, or risk profile).

1. New information to collect

2. Remap from existing V1 data (no customer contact needed)

3. Conditionally required

V2 also validates that address.country matches basic_info.country_of_residence. Check this against your existing V1 records: if they diverge, you’ll need to confirm which one is correct with the customer before submitting.

Suggested approach

  1. Pull the V1 record for each customer via Get Customer Details and apply the “remap” tables above first. This closes most of the gap with zero customer contact.
  2. Build a short data-collection form covering only the “new information to collect” fields, plus any “conditionally required” fields that apply based on the customer’s existing entity_type or third_party_fund_usage value.
  3. Classify business customers against NAICS before or during the form, since industry_codes has no reliable mapping from the V1 business_industry_id.
  4. Flag regulated or high-risk businesses separately. The compliance section is the largest single gap for these customers and may need input from their compliance team, not just a self-serve form.
  5. Talk to your Fin.com contact about how the completed dataset gets written back to the existing customer record, since there is no self-serve backfill endpoint today.